Privacy Policy

Hijiri LLC (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information on this website and the services managed by the Company (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined by the Personal Information Protection Act, meaning information about a living individual that can identify a specific individual through the name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data pertaining to physical appearance, fingerprints, voiceprints, and information such as health insurance card numbers that can identify a specific individual on its own (personal identification information).

Article 2 (Methods of Collecting Personal Information)

When users register for our services, we may ask for personal information such as their name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number. We may also collect transaction records and payment-related information containing users’ personal information from our partners (including information providers, advertisers, and ad recipients; hereinafter referred to as “Partners”) that were generated between users and such partners.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

  • To provide and operate our services
  • To respond to inquiries from users (including identity verification)
  • To send emails regarding new features, updates, campaigns, etc., for services users are currently using, as well as information about other services we provide
  • To contact users as necessary for maintenance, important announcements, etc.
  • To identify users who violate our Terms of Use or attempt to use our services for fraudulent or improper purposes, and to deny them access
  • To enable users to view, modify, delete their registered information, and view their usage status
  • To bill users for fees related to paid services
  • For purposes incidental to the above purposes

Article 4 (Change in Purpose of Use)

We may change the purpose of use of personal information only when it is reasonably deemed to be related to the original purpose.
In the event of a change in the purpose of use, we shall notify users of the new purpose through our designated methods and publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

We will not provide personal information to third parties without the user’s prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act or other laws and regulations.

・When necessary to protect human life, physical safety, or property, and obtaining the individual’s consent is difficult

・When particularly necessary for improving public health or promoting the sound development of children, and obtaining the individual’s consent is difficult

・When cooperation is necessary for a national agency, local government, or their entrusted party to perform duties prescribed by laws and regulations, and obtaining the individual’s consent may hinder the performance of such duties

・When the following matters have been notified or publicly announced in advance, and the Company has notified the Personal Information Protection Commission:

・That the purpose of use includes provision to third parties

・The items of data to be provided to third parties

・The means or method of provision to third parties

・That provision of personal information to third parties will be suspended upon the individual’s request

・The method for accepting the individual’s request

Notwithstanding the preceding paragraph, the recipient of such information shall not be deemed a third party in the following cases:

  • When we entrust the handling of all or part of personal information to a third party within the scope necessary to achieve the purpose of use
  • When personal information is provided in connection with the succession of business due to a merger or other reason
  • When personal information is jointly used with specific parties, provided that the individual has been notified in advance or placed in a position to readily ascertain the following: the fact of joint use, the items of personal information to be jointly used, the scope of parties jointly using the information, the purpose of use by such parties, and the name of the party responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

When requested by an individual to disclose their personal information, our company shall disclose it to the individual without delay. However, if disclosure would fall under any of the following categories, we may withhold all or part of the information. Should we decide not to disclose, we shall notify the individual accordingly without delay. Please note that a fee of ¥1,000 per request will be charged for personal information disclosure.

  • When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
  • When there is a risk of significantly hindering the proper execution of our business operations
  • When it would otherwise violate laws and regulations

Notwithstanding the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

Users may request the correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information held by the Company through the procedures established by the Company if such information is incorrect. If the Company receives a request from a user under the preceding paragraph and determines that it is necessary to comply with the request, it shall promptly make the correction, etc. of the relevant personal information.
The Company shall notify the user without delay when it has made a correction, etc. based on the preceding paragraph, or when it has decided not to make a correction, etc.

Article 8 (Suspension of Use of Personal Information, etc.)

If a user requests the suspension or deletion of the use of their personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that such information is being handled beyond the scope of its intended purpose or was obtained by improper means, the Company shall promptly conduct the necessary investigation.
Based on the results of the investigation described in the preceding paragraph, if the Company determines that it is necessary to comply with the request, it shall promptly suspend the use of the relevant personal information.
When we have suspended use, etc. based on the preceding paragraph, or when we have decided not to suspend use, etc., we will notify the user without delay.
Notwithstanding the preceding two paragraphs, if suspending use, etc. would incur substantial costs or is otherwise difficult to implement, and if we can take alternative measures necessary to protect the user’s rights and interests, we shall implement such alternative measures.

Article 9 (Changes to the Privacy Policy)

The contents of this policy may be changed without notice to users, except where otherwise stipulated by laws, regulations, or other provisions within this policy.

Unless otherwise specified by the Company, the revised Privacy Policy shall take effect upon its posting on this website.

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